At Coastal Electric Bicycles, we offer a wide range of e-bikes, including fat bikes, e-road bikes, cruisers, and electric mountain bikes (eMTBs). Our selection ranges from just under $2000 up to $8000, with our more premium Mountain Bikes available upstairs at Coastal Bike Co.

The range of an electric bike depends on the battery capacity, terrain, rider weight, and assist level. Most of our e-bikes offer a range between 40–120km per charge. If you would like more specific information please let us know what model you are interested in.

No, as long as your e-bike meets NSW road rules — including a maximum motor output of 500 watts and a top speed of 25 km/h — no license is required. For more information please see: https://www.transport.nsw.gov.au/roadsafety/bicycle-riders/ebikes

Yes! All our electric bikes meet NSW safety and road standards. We prioritise your safety by ensuring every bike adheres to local regulations and guidelines.

We recommend servicing your e-bike every 6 months or every 1000km, whichever comes first. Regular maintenance keeps your motor, battery, and components in top shape.

Yes, all our electric bikes come with a manufacturer’s warranty. Battery warranties typically cover 1–2 years, while frame and motor warranties may extend longer. Contact us for specific details.

Absolutely! Visit our store to test ride a range of electric bikes. Our team will guide you through the options to find the perfect fit for your riding style. For further questions about the safe use and maintenance of your Coastal Electric Bicycle, please get in touch with our team. Your safety is our priority!

For e-bikes with a maximum continuous rated output not exceeding 500 watts: AS 15194:2016- Cycles - Electrically power assisted cycles - EPAC Bicycles (also known as pedelecs), or EN 15194:2017+A1:2023 - Cycles - Electrically power assisted cycles - EPAC Bicycles, or UL 2849 - Electrical systems for e-Bikes For e-bikes with a maximum continuous rated output exceeding 500 watts: UL 2849 - Electrical systems for e-Bikes E-bike batteries EN 50604-1:2016+A1:2021 - Secondary lithium batteries for light EV (electric vehicle) applications, or IEC 62133-2:2017 - Secondary cells and batteries containing alkaline or other non-acid electrolytes- Safety requirements for portable sealed secondary cells, and for batteries made from them, for use in portable applications- Part 2: Lithium systems, or UL 2271 - Batteries for use in light electric vehicle (LEV) applications (As of March 2025) Please check that any e-bike you are considering purchasing meets the above standards.

No, you should only use the batteries and chargers provided or approved by the manufacturer. Using unapproved components can result in fire, explosion, or electric shock.

Always use the charger supplied or recommended by the manufacturer. Charge your battery in an open area, away from flammable materials like beds, sofas, and carpets. Never leave the battery charging unattended or overnight.

No. Allow your battery to cool down before recharging or storing. Charging a hot battery can cause damage or failure.

Store and charge your bike and battery in a cool, dry place, away from direct sunlight, heat sources, and moisture. Ensure they are not blocking doorways or emergency exits.

Stop using the battery immediately. Do not charge or use a damaged or overheating battery. Look out for signs of battery failure, such as swelling, leaking, or venting gas. Contact the manufacturer or a professional for assistance.

Warning signs include a strong chemical smell, discolouration, blistering, bulging, or swelling of the casing, leaking electrolyte, extreme heat, and abnormal popping, hissing, or crackling sounds. If you notice any of these, stop using the battery immediately and seek professional help.

Evacuate the area immediately and call Triple Zero (000). If safe to do so, close doors to contain the fire. Do not attempt to extinguish a lithium-ion battery fire yourself. For more information, visit Fire and Rescue NSW's battery safety guide.

No. Modifying or tampering with any part of your electric bike or battery can result in serious safety risks, including fire, explosion, or electric shock. Always keep your bike and battery as per the manufacturer’s specifications.

Follow the manufacturer’s recommended charge time. Overcharging can damage the battery and increase the risk of overheating or fire. Never leave your battery on charge longer than advised.

Please see: https://www.nsw.gov.au/housing-and-construction/safety-home/electrical-safety/lithium-ion-battery-safety

Do not dispose of your electric bike or battery in household or kerbside garbage bins. Check your local waste and disposal laws for proper recycling methods. For safe battery recycling, visit NSW Environment Protection Authority. For further questions about the safe use and maintenance of your Coastal Electric Bicycle, please get in touch with our team. Your safety is our priority!